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DIRECTORY FOR MAKING COMPLAINTS

DEAR CUSTOMERS, TO ENSURE YOUR COMPLAINT IS RECEIVED AND MANAGED PROPERLY BY THE RESPECTIVE DEPARTMENT, PLEASE ONLY USE OUR ONLINE COMPLAINT SYSTEM/ COMPLAINT DEPARTMENT OFFICIAL FACEBOOK PAGE/ USING OFFICIAL EMAIL / TELEPHONE TO SUBMIT YOUR COMPLAINT.

FOR COMPLAINTS/ISSUES/ENQUIRY/QUESTIONS ON ANY OF OUR SERVICES INCLUDING FEEDBACK ON THIS WEBSITE, PLEASE CONTACT US THROUGH ANY OF THE CHANNELS BELOW

(Important : Please provide your full name, IC number, address/email address, phone number, complete description and location of your complaint when making a complaint.)

MBPJ Online Complaints System Online Complaints System
eAduan Mobile Apps

Download Android version

Download  iOS version

MBPJ Complaint Department Facebook Account

Facebook Aduan MBPJ
Complaints through email

aduan@mbpj.gov.my

24 Hours Hotline Number

03-79542020

General Line (during office hour only)

03-79563544
Using fax 03-79551804
Whatsapp Apps (during office hours only) 011-12017914
Using letter Seksyen Aduan Awam, Majlis Bandaraya Petaling Jaya, Jalan Yong Shook Lin, 46675 Petaling Jaya, Selangor
Walk-in at MBPJ office -

 

GENERAL DIRECTORY FOR DEPARTMENTS

General Directory for Departments MBPJ's General Directory for Departments 

 

DIRECTORY FOR MBPJ'S OFFIC

Directory for MBPJ's Officers Directory for MBPJ's Officers

 

MBPJ's Headquarter Address

Majlis Bandaraya Petaling Jaya
Jalan Yong Shook Lin
46675 Petaling Jaya
Selangor Darul Ehsan
Tel : 03-79563544 Faks : 03-79581494

All information are up-to-date as in January 2024