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Quality Policy

The Council is committed to provide prompt, accurate, efficient and courteous services and to take initiatives to improve the quality of services for customer satisfaction.

 

Objective

  • To develop a competitive and dynamic economy.

  • To transform Petaling Jaya into a coverted commercial centre and residential area.

  • To transform Petaling Jaya into a garden city.

  • To transform Petaling Jaya into a barrier-free city.

  • To transform Petaling Jaya into a Knowledge City.

  • To manage the environment based on the principles of sustainable development.

  • To develop loving, dynamic and excellent human capital.

  • To provide, manage and maintain assets in a systematic and organised manner.

  • To place innovation and creativity as the core of management and administration of the Council (Blue Ocean Strategy).