Quality Policy
The Council is committed to provide prompt, accurate, efficient and courteous services and to take initiatives to improve the quality of services for customer satisfaction.
Objective
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To develop a competitive and dynamic economy.
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To transform Petaling Jaya into a coverted commercial centre and residential area.
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To transform Petaling Jaya into a garden city.
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To transform Petaling Jaya into a barrier-free city.
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To transform Petaling Jaya into a Knowledge City.
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To manage the environment based on the principles of sustainable development.
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To develop loving, dynamic and excellent human capital.
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To provide, manage and maintain assets in a systematic and organised manner.
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To place innovation and creativity as the core of management and administration of the Council (Blue Ocean Strategy).
