MENU

WE ARE COMMITTED TO PROVIDE QUALITY FRIENDLY, PROMPT AND SATISFACTORY SERVICE

  1. To constantly provide friendly, prompt, precise and systematic services.

  2. To respond to complaints within seven (7) working days and applications and services within two (2) weeks.

  3. To collect all types of Council revenues according to the stipulated period.

  4. To enforce the Laws and Regulations at all times.

  5. To approve Development Plans within three (3) months provided the parties concerned submit completed applications and comply with the stipulated policies and principles.

  6. To approve permit and licence applications within one (1) day provided the relevant parties submit completed documents and comply with the stipulated policies and principles.

  7. To provide infrastructural maintenance services as scheduled.

  8. To guarantee public cleanliness and health as well as comfort to the residents at all times.

  9. To exercise our social responsibilities through social activities for the residents according to the programmes set.