STATISTIK PERKHIDMATAN ONLINE 2011
|
STATISTIK PERKHIDMATAN ONLINE 2011
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
JAN
|
Peratus
|
FEB
|
Peratus
|
MAC
|
Peratus
|
APRIL
|
Peratus
|
||
|
1
|
Aduan Online |
266
|
15.40%
|
233
|
9.44%
|
287
|
13.70%
|
230
|
11.14%
|
|
2
|
Aduan Email |
278
|
16.1%
|
179
|
7.25%
|
410
|
19.57%
|
442
|
21.41%
|
|
3
|
Feedback Form |
47
|
2.72%
|
39
|
1.58%
|
65
|
3.10%
|
71
|
3.44%
|
|
4
|
EPay@MBPJ |
908
|
52.57%
|
1616
|
65.50%
|
639
|
30.50%
|
543
|
26.31%
|
|
5
|
ILMU Online |
228
|
13.20%
|
400
|
16.21%
|
694
|
33.13%
|
778
|
37.70%
|
|
STATISTIK PERKHIDMATAN ONLINE 2011
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
MEI
|
Peratus
|
JUN
|
Peratus
|
JUL
|
Peratus
|
OGOS
|
Peratus
|
||
|
1
|
Aduan Online |
263
|
12.06%
|
233
|
11.14%
|
301
|
11.49%
|
371
|
12.52%
|
|
2
|
Aduan Email |
501
|
22.98%
|
498
|
23.80%
|
301
|
11.49%
|
346
|
11.67%
|
|
3
|
Feedback Form |
68
|
3.12%
|
43
|
2.06%
|
35
|
1.34%
|
46
|
1.56%
|
|
4
|
EPay@MBPJ |
598
|
27.43%
|
515
|
24.62%
|
1188
|
45.34%
|
1462
|
49.33%
|
|
5
|
ILMU Online |
750
|
34.40%
|
803
|
38.38%
|
795
|
30.34%
|
739
|
24.93%
|
|
STATISTIK PERKHIDMATAN ONLINE 2011
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
SEP
|
Peratus
|
OKT
|
Peratus
|
NOV
|
Peratus
|
DIS
|
Peratus
|
||
|
1
|
Aduan Online |
413
|
32.57%
|
320
|
18.47%
|
310
|
17.36%
|
331
|
18.22%
|
|
2
|
Aduan Email |
353
|
27.84%
|
310
|
17.89%
|
368
|
20.60%
|
238
|
13.10%
|
|
3
|
Feedback Form |
43
|
3.40%
|
54
|
3.12%
|
48
|
2.69%
|
37
|
2.04%
|
|
4
|
EPay@MBPJ |
319
|
25.16%
|
357
|
20.60%
|
337
|
18.87%
|
461
|
25.37%
|
|
5
|
ILMU Online |
140
|
11.04%
|
692
|
39.93%
|
723
|
40.48%
|
750
|
41.28%
|
|
STATISTIK PERKHIDMATAN ONLINE 2010
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
MEI
|
Peratus
|
JUN
|
Peratus
|
JUL
|
Peratus
|
OGOS
|
Peratus
|
||
|
1
|
Aduan Online |
924
|
50.49%
|
203
|
20.11%
|
226
|
13.66%
|
204
|
10.22%
|
|
2
|
Aduan Email |
242
|
13.22%
|
575
|
56.99%
|
585
|
35.37%
|
469
|
23.51%
|
|
3
|
Feedback Form |
15
|
0.82%
|
25
|
2.47%
|
20
|
1.21%
|
35
|
1.75%
|
|
4
|
EPay@MBPJ |
124
|
6.78%
|
102
|
10.11%
|
707
|
42.74%
|
1166
|
58.44%
|
|
5
|
ILMU Online |
525
|
28.69%
|
104
|
10.30%
|
116
|
7.01%
|
121
|
6.06%
|
|
STATISTIK PERKHIDMATAN ONLINE 2010
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
SEP
|
Peratus
|
OKT
|
Peratus
|
NOV
|
Peratus
|
DIS
|
Peratus
|
||
|
1
|
Aduan Online |
188
|
21.43%
|
225
|
15.41%
|
230
|
24.78%
|
253
|
19.4%
|
|
2
|
Aduan Email |
276
|
31.47%
|
252
|
17.26%
|
175
|
18.86%
|
167
|
12.81%
|
|
3
|
Feedback Form |
47
|
5.36%
|
60
|
4.11%
|
55
|
5.92%
|
62
|
4.75%
|
|
4
|
EPay@MBPJ |
240
|
27.36%
|
753
|
51.57%
|
308
|
33.19%
|
658
|
50.46%
|
|
5
|
ILMU Online |
126
|
14.36%
|
170
|
11.64%
|
160
|
17.24%
|
164
|
12.57%
|
Catatan : Statistik bagi bulan sebelumnya hanya akan dipaparkan selepas 7hb bagi bulan semasa. Contoh : Statistik bagi bulan Mac hanya akan dipaparkan selepas 7hb April. Harap maklum.
ect.
