STATISTIK PERKHIDMATAN ONLINE 2012
|
STATISTIK PERKHIDMATAN ONLINE 2012
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
JAN
|
Peratus
|
FEB
|
Peratus
|
MAC
|
Peratus
|
APRIL
|
Peratus
|
||
|
1
|
Aduan Online |
275
|
13.52%
|
307
|
11.39%
|
464
|
19.58%
|
315
|
15.44%
|
|
2
|
Aduan Email |
208
|
10.23%
|
315
|
11.68%
|
526
|
22.20%
|
388
|
19.01%
|
|
3
|
Feedback Form |
33
|
1.62%
|
56
|
2.07%
|
39
|
1.64%
|
32
|
1.57%
|
|
4
|
EPay@MBPJ |
803
|
39.48%
|
1328
|
49.27%
|
537
|
22.66%
|
510
|
25.00%
|
|
5
|
ILMU Online |
715
|
35.15%
|
689
|
25.56%
|
803
|
33.89%
|
795
|
38.97%
|
| STATISTIK PERKHIDMATAN ONLINE 2012 | |||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
MEI
|
Peratus
|
JUN
|
Peratus
|
JUL
|
Peratus
|
OGOS
|
Peratus
|
||
|
1
|
Aduan Online |
311
|
16.60%
|
322
|
17.56%
|
273
|
10.48%
|
269
|
10.83%
|
|
2
|
Aduan Email |
357
|
19.05%
|
244
|
13.31%
|
205
|
7.87%
|
121
|
4.88%
|
|
3
|
Feedback Form |
48
|
2.57%
|
45
|
2.45%
|
60
|
2.30%
|
53
|
2.13%
|
|
4
|
EPay@MBPJ |
478
|
25.50%
|
520
|
28.37%
|
1396
|
53.61%
|
1400
|
56.38%
|
|
5
|
ILMU Online |
680
|
36.29%
|
702
|
38.29%
|
670
|
25.73%
|
640
|
25.78%
|
|
STATISTIK PERKHIDMATAN ONLINE 2012
|
|||||||||
|
BIL
|
PERKARA |
BULAN & PERATUSAN
|
|||||||
|
SEP
|
Peratus
|
OKT
|
Peratus
|
NOV
|
Peratus
|
DIS
|
Peratus
|
||
|
1
|
Aduan Online |
304
|
14.46%
|
359
|
14.16%
|
406
|
12.20%
|
401
|
9.52%
|
|
2
|
Aduan Email |
182
|
8.65%
|
197
|
7.77%
|
271
|
8.14%
|
189
|
4.49%
|
|
3
|
Feedback Form |
63
|
3.0%
|
57
|
2.25%
|
62
|
1.86%
|
47
|
1.12%
|
|
4
|
EPay@MBPJ |
842
|
40.04%
|
1182
|
46.63%
|
1854
|
55.74%
|
2739
|
65.05%
|
|
5
|
ILMU Online |
712
|
33.86%
|
740
|
29.19%
|
795
|
23.90%
|
834
|
19.80%
|
